4. Who performs the lab testing and how do I find out where the closest lab draw location is?

A convenient link is available through the DirectCare lab website to find the closest draw station.  DirectCare partners with LabCorp as the reference lab that performs the lab tests.  LabCorp offers draw station options across the country so we are confident that a convenient location will be available for you.

5. How to I receive my results?

All lab results will be available to you through the Labcorp patient portal. DirectCare will provide you with instructions once your lab test results are completed on how to access the portal and sign in. 

6. How do I know if DirectCare Lab is available in my state?

DirectCare offers lab services in over 20 states and will be adding additional states over time. Please check the website as you review the test menu for a listing of available states.

7. What do I need to do if my lab test results come back and are outside the normal range?

If a lab test results in an outside of the “normal” range result you should seek medical assistance immediately. Please contact your physician and establish a consult time with theme to review your lab test results for their recommendation and treatment suggestions.

8. How competitive is DirectCare Lab compared to other online lab test companies?

DirectCare prides itself in offering some of the most affordable direct to consumer lab test pricing available.  Pricing will vary by test, but our pricing has been set to offer market competitive pricing on our menu of tests.

9. What payment methods are accepted?
Both debit and credit card payments are available through the subscription portal.